Dear Customers and Partners

As the coronavirus outbreak in China continues to develop, we wanted to provide and update on Hi Sharp's actions in response to this serious health emergency. While Hi Sharp operates a number of factories throughout Taiwan, we do not have any facilities in Hubei province or Wuhan city.

Regardless, our top priority remains the health and safety of our employees as well as the employees of our customers, partners and vendors, and we are talking all necessary measures to ensure that all such individuals are not put at risk of contracting the coronavirus. At the same time, we understand that security of supply of our products to you is of critical importance. Accordingly, we as a corporation are taking the follow steps consistent with our Business Continuity plans.

• Establishing Epidemic Control Committees at Taiwan facilities, led by top management team・Limiting employee travel and reducing visitors to our facilities to only those deemed essential and instituting health screening of all visitors.
• Adopting enhanced hygiene measure in all facilities, including securing sufficient levels of hygiene supplies such as temperature checking equipment, face mask and sanitizer.
• Ensuring our vendors have put in place appropriate measures to safely re-initiate production and secure material supply・
• Ensuring that our freight providers can support our logistical requirements

While we may not be able to completely prevent the coronavirus outbreak from impacting our ability to supply products to you. please rest assured that our entire organization around the world is highly focused on minimizing an impact to you needs as a customer, We truly appreciate your understanding as well as expressions of concern and support that we have received from so many of you .

Please do not hesitate to contact Hi Sharp Sales team if there is any information you require or if there is anything we can do to further support you. Our sales team will be providing you with regular update on the situation. We are confident that by working together, we will manage through this challenging time and thereby guarantee our mutual success for many years to come.

Thank you for your continued confidence and partnership with Hi Sharp.